We are currently recruiting a Frontline Services Manager. 

ABOUT GROWTH

GrowTH is a non-denominational Christian charity, which works in partnership with evangelical churches from a variety of backgrounds within the London Borough of Tower Hamlets.

GrowTH seeks to share God’s love with its homeless neighbours in word and deed. So, alongside receiving practical care and help, all guests/ residents have the opportunity to hear the good news of Jesus and to explore the Christian faith, if they wish.

GrowTH delivers its work through four main projects: Night Shelter, GrowTH Housing, Lazarus House and Day Centre.

ROLE OVERVIEW

We are currently recruiting a Frontline Services Manager to provide leadership, oversight, and support across GrowTH’s frontline projects. This role is central to ensuring our services run smoothly and continue to meet the needs of our Residents and Guests.

KEY RESPONSIBILITIES

Providing day-to-day oversight and support to GrowTH’s various frontline projects

1. 1. Provide oversight of logistics for GrowTH’s projects; ensuring smooth daily operations
   2. Oversee the provision of one-to-one support to Residents and Guests
   3. Manage referrals into the projects, and oversee move-on options for Residents and Guests
   4. Oversee good maintenance of properties and facilities, ensuring compliance with safety checks and other requirements
   5. Provide oversight for the development and implementation of new frontline project

Providing strategic support for GrowTH across its projects, and the wider organisation

6. 6. Oversee and regularly review the viability of GrowTH’s various projects
   7. Ensure sufficient policies and procedures are in place for the projects to comply with relevant legislation and guidelines
   8. Assist the Director with planning and strategic matters

Providing support to the wider GrowTH team

9. Support and line manage frontline staff in the Day Centre, Shelter, Housing and Lazarus House projects

Start date : February 2026

Salary:  £30000-35,000 (depending on experience) plus basic pension and life insurance

Annual leave:  25 days (plus Bank Holidays)

Working hours: 35 hours per week (with some flexible working required)

Office location: Poplar, Tower Hamlets

*Applications close on 22nd January 2026. Interviews will take place during the week commencing 26th January 2026.

*Please email your CV and a completed application form to nicky@thisisgrowth.org.