The Support & Housing Manager is a management role responsible for leading frontline staff, overseeing the
quality of frontline support, and ensuring GrowTH’s Housing Project and wider support work operate safely,
effectively, and in alignment with GrowTH’s purpose: enabling people experiencing homelessness to receive an
excellent quality of holistic support in the practical, emotional, and social areas of their lives – as well as to
encounter Jesus and experience genuine life transformation.The role ensures that services not only function well operationally, but consistently deliver on GrowTH’s mission, promise to people, and values – supporting individuals to move from crisis towards stability, community, and
restored identity.
ABOUT FRONTLINE SERVICES
GrowTH’s Frontline Services are:
1. Night Shelter (church based, rotating model)
2. Housing Project
GrowTH’s Frontline Staff currently are:
1. Night Shelter Advocate Workers (x2)
2. Housing Worker (x1)
As GrowTH develops its new Hub model, the Support & Housing Manager will play a key role in ensuring that the
Night Shelter, Housing Project, and wider support functions operate as part of one joined-up pathway. Through
effective management of frontline staff, the role will help create a culture in which staff are developed in their roles,
work closely together, share insight appropriately, collaborate around complex cases, and ensure that guests and
residents experience consistent support as they move between different parts of GrowTH’s work.
RESPONSIBILITIES
1. Operational Oversight of Frontline Services
The Support & Housing Manager will oversee the quality and consistency of support delivered across GrowTH’s frontline services,
including support provided to Night Shelter guests through the Advocate Workers, while holding direct
management responsibility for the effective running of the Housing Project.
2. Overall Management and Oversight of the Housing Project
The Support & Housing Manager will hold overall responsibility for the safe, effective, and mission-aligned running of GrowTH’s Housing Project, which currently provides accommodation for 16 residents. Working closely with the
Housing Worker, the S&HM will ensure that the project provides stable, affordable, well-managed accommodation
alongside clear, tailored support that helps residents move towards independence, community, and long-term
housing stability.
3. Staff Leadership
Ensure frontline staff are supported, effective, and accountable.
4. Faith
As part of a Christian organisation, the Support & Housing Manager will:
1. Contribute to maintaining a Christ-centred culture across frontline services
2. Support staff to create environments of Christian community, care, and hospitality
3. Ensure accessible opportunities for guests to explore the Christian faith
4. Encourage staff to integrate GrowTH’s Christian ethos into their work in a way that is authentic and non-
coercive
Please submit your completed application form and CV to office@thisisgrowth.org by 21 August 2026.
Interviews will be held during the week commencing 24 August 2026.
