This notice contains details about the personal information which This is GrowTH Ltd (‘GrowTH’) collects about you, what GrowTH does with this information, the basis on which the information is processed and your rights in relation to this information.
We collect and process the following information about you:
We use this information for the following purposes:
Our use of your information as set out above, is permitted under data protection law because it is:
We may share your personal information with employees and volunteers of GrowTH for the purpose of running and administering the nightshelter and other activities undertaken by GrowTH.
Your information is treated as confidential. It will only be shared with third parties where it is necessary for the performance of our tasks or where you first give us your consent. We may need to share your data with the following:
We will keep your personal information for the period set out in our data retention policy. In general, we will keep your information for two more seasons of the night shelter after the season in which you have stayed in the shelter or, if you are in our supported housing, for 6 years after your tenancy ends.
a. The right to access information we hold on you
At any point you can contact us to request the information we hold on you as well as why we have that information, who has access to the information and where we obtained the information from. Once we have received your request we will respond within one month.
There are no fees or charges for the first request but additional requests for the same data may be subject to an administrative fee.
b. The right to correct and update the information we hold on you
If the data we hold on you is out of date, incomplete or incorrect, you can inform us and your data will be updated.
c. The right to have your information erased
If you feel that we should no longer be using your data or that we are illegally using your data, you can request that we erase the data we hold. This is not a blanket right to require all personal data to be deleted.
When we receive your request we will confirm whether the data has been deleted or the reason why it cannot be deleted (for example because we need it for our legitimate interests or regulatory purposes).
d. Right to restrict processing of data
You have a right to block the processing of your personal data, including if you are disputing its accuracy, have raised an objection to processing (see right below) or the processing is unlawful and you oppose erasure and requests restriction instead. Upon receiving your request, GrowTH will need to determine whether the request should be upheld and, if not upheld, inform you of the reasons for this.
e. The right to object to processing of your data
You have the right to request that we stop processing your data. Upon receiving the request we will contact you and let you know if we are able to comply or if we have legitimate grounds to continue to process your data. Even after you exercise your right to object, we may continue to hold your data to comply with your other rights or to bring or defend legal claims.
f. The right to data portability
You have the right to request that we transfer some of your data to another controller. We will comply with your request, where it is feasible to do so, within one month of receiving your request.
g. The right to withdraw your consent to the processing at any time for any processing of data to which consent was sought.
Where GrowTH relies on consent for the processing of your personal data, you can withdraw your consent easily by telephone, email, or by post (see contact details below).
h. The right to object to the processing of personal data where applicable.
i. The right not to be subject to automated decisions where the decision produces a legal effect or a similarly significant effect
You have a right not to be subject to a decision which is based on automated processing where the decision will produce a legal effect or a similarly significant effect on you.
j. The right to lodge a complaint with the Information Commissioner’s Office.
Any electronic personal data transferred to countries or territories outside the EU will only be placed on systems complying with measures giving equivalent protection of personal rights either through international agreements or contracts approved by the European Union. Our website is also accessible from overseas so on occasion some personal data (for example pictures or stories in the GrowTH annual report) may be accessed from overseas.
If we wish to use your personal data for a new purpose, not covered by this notice, then we will provide you with a new notice explaining this new use prior to commencing the processing and setting out the relevant purposes and processing conditions. Where and whenever necessary, we will seek your prior consent to the new processing.
If you have any questions about this privacy notice or the information we hold about you or if you wish to exercise your rights or make a complaint, you can contact us at admin@thisisgrowth.org.
You can contact the Information Commissioners Office on 0303 123 1113 or via email https://ico.org.uk/global/contact-us/email/.
Last updated – October 2021